Privacy Policy
Privacy Policy of Anthemis Hotel
We want to assure you that the Privacy Policy of Anthemis Hotel complies with the European General Data Protection Regulation 2016/679 (GDPR) and Greek executive regulations.
Below, we will explain the reasons for collecting information when you visit our hotel’s website – by making a direct reservation, filling out the contact form, or asking us a room availability question (Request Booking Form). We will also explain how we handle this information, how we ensure and protect your rights, and how long we retain your personal data in our hotel’s database.
Please read this Privacy Policy carefully to understand how we will manage your personal data when you send us this information using one of the methods mentioned above.
To use our website or services, you must first ✔ accept the terms and conditions of this Privacy Policy.
If you do not agree with this Privacy Policy, please do not use our website or services.
Personal data and information we collect
When you enter your personal data to make a reservation or use our services, we will ask you to provide specific personal information, including your full name, email address, contact number, registration, and payment details.
When you visit our website, we may collect information through Google Analytics or our website hosting server about the pages you visited, information about your website usage, such as the pages displayed, the website from which you came to our site, or the link you followed, the changes you made to the information you provided us, and your transactions, including the use of cookies.
Purpose of using your personal data & information
We may use your information for the following purposes:
1. To manage your reservation, processing is necessary for the execution of your reservation request or direct reservation with our hotel, to provide our services.
2. To understand your personal preferences, customize the services we will provide you as a guest at our hotel.
3. To store your data in relevant fields to facilitate providing you with information of interest when you revisit our hotel’s website.
4. To contact you and send you information about what we believe may interest you. You can unsubscribe from such communications at any time by sending an email to: anthemis.apartments@gmail.com or by clicking unsubscribe if it is email marketing actions from us.
5. To verify your information, ensuring that the data we have matches information collected from third parties, such as travel agencies and online intermediaries, to check that the data we have is relevant and accurate regarding your arrival date and payment level of the reservation. This processing is considered necessary for the completion of your reservation with our hotel or for the provision of other services.
6. To ensure the legal interests of our hotel, there is a closed-circuit television (CCTV) system to ensure the safety of spaces, staff, and our customers.
7. To comply with any legal obligations regarding this matter.
8. We will conduct periodic checks to ensure that the personal data we have stored for you is accurate.
9. If you want to be informed about your personal data we retain, please feel free to contact us at any time by sending your request via email to: anthemis.apartments@gmail.com.
10. Providing certain personal information is mandatory if you are going to use our services. If you do not provide such data, we will not be able to provide our services.
With whom we share your personal data & information
In the context of using our services, you agree to disclose your personal information to the following parties:
• With employees and representatives of our hotel, such as service providers and collaborators, who process and store your data on our behalf.
• With professional consultants of our hotel.
• With the legal services of our hotel or law enforcement authorities.
• If you choose the double opt-in process using third parties whose products, services, or offers we believe may interest you.
Possibility of sharing personal data & information with third parties such as:
• In the event that our hotel and all its assets are acquired by a third party or another company (in this case, customer personal data will be one of the transferred assets).
• If we are obligated to disclose or share your personal data in order to comply with any legal obligation or to enforce or apply any relationship with you. Also, to protect the rights of our hotel and the safety of our employees and customers. This includes exchanging information with other companies and organizations or law enforcement authorities for the purpose of fraud protection and reducing the risk of stolen credit cards.
• We may transfer your personal data outside the European Economic Area (EEA). We will ensure that such transfers are lawful and that your information remains secure in accordance with GDPR.
Timeframe for the storage of personal data & information
We retain your personal data only for as long as necessary, as stipulated and in accordance with the law, including tax or legal obligations or the enforcement of the law in general.
Your rights under GDPR:
Access to your personal data: You can request access by asking for a copy of your personal data.
Right to withdraw consent: In case you have given your consent for us to use your personal data, you can withdraw your consent at any time. Contact us if you wish to withdraw your consent, and we will delete your data in accordance with your right to be forgotten. You can contact us at any time by sending your request via email to: anthemis.apartments@gmail.com.
Correction: You can ask us to correct any inaccurate information about you. If you want to update the data we hold about you, please contact us using the information below and provide the updated information. You can contact us at any time by sending your request via email to: anthemis.apartments@gmail.com.
Deletion: You can request the deletion of your personal data. If you want us to delete the personal data we hold about you, contact us using the information below, specifying the reasons for wanting us to delete your personal data. You can contact us at any time by sending your request via email to: anthemis.apartments@gmail.com.
Portability: You can request us to provide you with the personal information we hold about you in a structured, commonly used, machine-readable format, or ask us to send your personal data in a structured format to another data controller.
Right to object: You have the right to object to the processing of your personal data under this Privacy Policy. Contact us using the details below, providing details about your objection. You can contact us at any time by sending your request via email to: anthemis.apartments@gmail.com.
Complaint: You can file a complaint regarding the processing activities of your personal data by our hotel with the supervisory authority, which, for Greece, is the Hellenic Data Protection Authority at www.dpa.gr.
For questions, complaints, or to exercise any of your rights arising from this Privacy Policy, please contact us by sending your request via email to: anthemis.apartments@gmail.com.
Hotel Anthemis cookie policy
Cookies are small files temporarily stored on your computer’s hard drive. These stored files can provide us with information about your interactions and usage of our website.
The primary purpose of collecting this data from users on our website is to enable us to provide you with a smooth, effective, and personalized experience while using our website. As you may notice, from the moment you start using our website, there is a cookie control system that allows you to permit or prohibit the use of cookies on your computer or device.
We advise the following: If you do not agree with the use and storage of cookies by this website on your computer’s hard drive, then follow the necessary steps in your web browser’s security settings to block all cookies from this website.
Our website uses cookie software provided by Google Analytics or by our website hosting server to monitor the usage of visitors, helping us better understand how our website is used. The software will store a cookie on your computer’s hard drive to track and monitor engagement and usage of our website. However, it will never store or collect your personal data.
Other cookies may be stored on your computer’s hard drive by other partners who provide services to us or other suppliers when this website refers to them through a link. Such partners include:
• GOOGLE
• FACEBOOK/INSTAGRAM
• GOOGLE +
• YOUTUBE
• TRIPADVISOR
Security of personal data & information storage
We will process all your information with great care and respect, and we will strive to take all reasonable measures to keep your personal data secure once it enters our systems and database storage.
We implement the most appropriate practices for data collection, storage, and processing, as well as security measures to protect against unauthorized access, modification, disclosure, or destruction of your personal data and the data stored on our website or the related database.
Please note that on the internet, no one can guarantee its security, and it is not considered a secure means of storing and processing your personal data and information. Certainly, we are not the ones who will guarantee the security of any data disclosed on the internet. Instead, we and our staff do everything possible to keep your personal data in a secure space under the protection of encryption and security software. However, we ask you to understand our diligent efforts and, of course, to accept the inherent security risks of providing information and conducting electronic transactions over the Internet, where we will not be held responsible for any breach of your personal data if it ever occurs.
Changes to the current privacy policy
We reserve the right to modify this privacy policy at any time, so please review it regularly.
If we make changes to this Privacy Policy, we will notify you. This Privacy Policy was last modified on March 5, 2024.
Contact Us
If you have questions regarding this Personal Data Protection Policy or the use of your personal data, please contact the Data Protection Officer at +30 22730 28015 or by sending your request via email to: anthemis.apartments@gmail.com.
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